UX Workshops
All of our workshops can be conducted remotely.
For digital products to be successful, the entire team needs to understand user goals, motivations, and behaviors. Our hands-on, highly-interactive user experience workshops show your teams how to conduct user research, provide value through digital products, and continually measure and optimize the user experience to demonstrate a return on investment.
UX ROI: A Process for Improving the User Experience of Digital Products
Overview
The most effective way to create digital products with a great digital customer experience is to follow a cyclical process where your team is constantly validating assumptions and continuously improving the product by establishing and evaluating UX metrics.
Your team will learn:
What the UX ROI process looks like and how to incorporate it into your existing digital product design and development processes.
How to get the insights you need to align business goals and user goals.
How to measure what matters to meet business goals, user goals, and improve your digital product.
How to demonstrate a UX return on investment (UX ROI) to stakeholders.
Audience
This workshop is designed to be applicable for a wide range of technical and nontechnical stakeholders, including:
Leadership team
Product managers
Visual/UI Designers
Technology/development team
How to Conduct Usability Studies
Overview
A usability study determines how well a user can perform a task or set of tasks on a website, app, or even a smartwatch or car navigation system. Usability studies not only uncover user experience roadblocks, they provide insights into what your customers find helpful and valuable. As a result, usability studies mitigate risk in product development, as well as reveal opportunities to provide added value to customers.
This workshop takes you step-by-step through the process of how to design, conduct, and take advantage of the results and insights from a usability study. Your team will learn:
How to design and conduct a study.
How to utilize study insights to improve your digital product.
How to present findings to stakeholders.
How to combine analytics and usability studies.
Audience
Product managers
Junior-level UX designers
Visual/UI Designers
Technology/development team
UX Design Best Practices
Overview
During this workshop, we’ll examine usability and accessibility best practices, visual design best practices, and mobile design patterns. This interactive workshop gives your team the opportunity to examine the design challenges they are currently working on and is full of real-world examples and discussion.
Your team will learn:
Best practices and tools for creating accessible designs.
Usability best practices and how common behaviors should influence how we design user interfaces.
How to develop design systems for your digital products.
Common design challenges on mobile devices and how to address them.
Audience
Junior-level UX designers
Product managers
Visual/UI Designers
Technology/development team
Workshop testimonials
“The workshop with Heidi was an awesome learning experience. I learned a lot of valuable information through her presentation full of real world examples and discussion!”
“I valued learning how to measure success and communicate UX strategy to stakeholders.”
“It was a pleasure getting to listen and learn about UX strategy from you, great visuals with information formatted in an enjoyable and digestible way.”
“Heidi coherently and eloquently presented a complex topic with succinct clarity. It’s rare that tech-savvy individuals possess such clear communication skills and are able to effectively convey such a depth of material.”